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Privacy Policy

KOLON INDUSTRY’s establishes and discloses the personal information handling policies in order to protect personal information of information subjects and to handle related grievances promptly and smoothly under Article 27-2 of the Act Relating to Information Communications Network Use Promotion and Information Protection, etc. as follows :

The personal information treatment policies contain the following content:

01. Purpose of collection and use of personal information
A. Formation of Agreement to provide the services
  - Verifying identifications for use of membership services, individual identifications, prevention of wrongful use by non-compliant members, prevention of unauthorized uses, confirmation of subscription intentions, limiting the subscriptions and the number of subscriptions, verifying consent by a legal representative to collect personal information of a child of not more than 14 full years old, verifying identification of a legal representative afterwards, retaining records on dispute resolutions, handling civil complaints by handing grievances and conveying notifications.
B. Provision of services
  - Providing content, sending and shipping goods (giveaways), verifying identifications for financial transactions and providing financial services, purchasing and paying fees, collecting fees, accumulating, purchasing, or donating STONEFEATHER’s membership points
C. Posting advertisements, providing information on new products or events, conducting surveys
  - Introducing and selling the company’s goods or services, providing thank-you events and promotions, providing services and posting advertisements according to the demographic features, figuring out access frequencies, obtaining statistics on the service uses by members, conducting the company’s internal market research, doing development and research works for goods
D. Providing information on other new services
  - Providing information on events by the company and affiliated events, promoting services, providing and using information on, telemarketing, DM, e-mails, etc.

02. Items of Personal Information to be Collected and Collection Method
A. KOLON INDUSTRY’s site of collects the following information at the time when members subscribe to membership for the first time for the purposes of allowing membership subscriptions, providing customers with smooth counseling services and providing various services.
  - Items to be collected : name, date of birth, gender, address, cellular phone number, desired ID, password, e-mail address
  - Collection method : on the homepage (terms and conditions)
B. In the process of using services or handling businesses, the following information may be automatically created and collected :
  - IP Address, cookies, visitation dates and times, service use records, wrong use records
C. In the process using additional services or customized services or applying for events, the following information may be collected only for members of relevant services :
  - Where consent has been obtained for additional collection of personal information
D. In the process of using paid services, the following payment information may be collected :
  - When payments are made by credit card : corporate name for card, card number, etc.
  - When payments are remitted to accounts : bank name, account number, etc.
  - When gift certificates are used : number of gift certificate

03. Retention and Use Period for Personal Information
A. Personal information may be deleted in each of the following cases :
  1) Members may at any time request the site of their withdrawal from membership, and the site shall immediately handle their request for withdrawal from membership.
  2) Where a member does not have a history of use for three (3) years after membership subscription, the member shall be automatically withdrawn from membership.
B. In principle, after the purposes of collecting and using personal information have been fulfilled, the company shall without delay destroy relevant information
  1) Reason to retain information under the site’s internal policies
    - Reason to retain wrong use records : the period of retention of wrong use records : one (1) year
  2) Reason to retain information under relevant laws
    The company retains the personal information during a certain period of time where it is necessary to do so under the provisions of relevant laws including the Commercial Code, the Act Relating to Consumer Protection in Electronic Commercial Transactions, etc.  In this case, the Company uses the retained information only for the retention purpose, and the retention period is as follows :
    - Records on agreements or withdrawals of offers
       Retention reason : the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc.
       Retention period : 5 years
    - Records on payments and supplies of goods, etc.
       Retention reason : the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc.
       Retention period : 5 years
    - Records on complaints of consumers or dispute resolutions
       Retention reason : the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc.
       Retention period : 3 years
    - Records on verification of one’s own identifications
       Retention reason : the Act Relating to Information Communications Network Use Promotion and Information Protection, etc.
       Retention period : 6 months
    - Records on visitations
       Retention reason : the Communications Secrets Protection Act
       Retention period : 3 months

04. Destruction Procedures and Methods for Personal Information
In principle, KOLON INDUSTRY’s, without delay, destroys the personal information of users if the purposes of collection or use of personal information have been fulfilled.  The Company’s
  A. Destruction Procedures
   - The information entered by customers is moved to a separate database, after the purposes have been fulfilled (a separate document in the case of a sheet), and destroyed after the information has been saved for a certain period of time according to the information protection reasons under the internal policies or other relevant laws (see the retention and use period for reference).
   - The personal information is not used for purposes other than the purpose of being retained unless it is so required by laws.
  B. Destruction Methods
   - The personal information printed out in sheets is shredded by paper shredders or destroyed by way of incineration.
   - The personal information saved in an electronic file format is deleted with the use of technical methods in which records cannot be regenerated.

05. Provision of Personal Information to Third Parties
In order to provide better services to members, KOLON INDUSTRY’s provides members’ personal information as follows :
  A. Affiliates for providing personal information
   - The head office and special agents of KOLON INDUSTRY’s
  B. Purpose of providing and using personal information
   - Providing affiliated services, providing various STONEFEATHER membership points, payments, engaging in various marketing activities, such as thank-you events, promotion events, sending advertisements, selling affiliated financial, telecommunications, life-service goods.
   - Affiliates’ sending TM, e-mails, DM, SMS
  C. Items of personal information
   - Name, home (office) telephone number, home (office) address, mobile phone number, e-mail, transaction information (card number, transaction date and time, used amounts and products)
  D. Retention and use period
   - Until members withdraw from membership
     However, exceptions are made in each of the following cases :
     - In the event that members have given a prior consent thereto ; or
     - In the event that there is a provision under the laws or there is a request by an investigative agency according to the procedures and methods prescribed under the laws for the purpose of investigation.

06. Rights of Users and Legal Representatives, and the Exercise Method
A. Users and their legal representatives may at any time inquire or change their own registered personal or the personal information of children of no more than fourteen (14) years old, and where they do not consent to the company’s handling their personal information, they may refuse to consent thereto or request termination of subscription (withdrawal from membership)
B. Users and their legal representatives may directly read, correct their personal information or withdraw from membership after passing the identification verification procedures by clicking on the “Change of Member Information” in order to inquire or change the personal information of users or children of no more than fourteen (14) years old, or on the “Withdrawal from Membership” in order to terminate the subscriptions (withdraw their consents).
C. Otherwise, if a user contacts the personal information control manager in writing, by phone or e-mail, the Company shall take measures without delay.
D. Where a user has requested corrections of errors in the personal information, the Company does not use or provide the personal information until the corrections are completed.  Also where the wrong personal information has been already provided to a third party, the Company will make the corrections by giving the third party of the correction handling results without delay.
E. The Company handles the personal information terminated or deleted upon request of users or their legal representatives as specified in the “3. Retention and Use Period of Personal Information,” and take measures to ensure that the personal information is not read or used for any other purposes.

07. Matters on Installation, Operation, and Rejection of Automatic Collection Instruments of Personal Information
KOLON INDUSTRY’s uses cookies that save and frequently call information of members, in order to provide individualized and customized services.  Cookies are tiny text files sent to browsers of members by a server used in operating websites, which are saved to the hard disks of computers of members.  KOLON INDUSTRY’s uses cookies for the following purposes :
  A. Purpose of using cookies, etc.
The Company uses cookies to provide targeted marketing and individually customized services by analyzing the frequencies of access or visitation hours, etc. of members and non-members for each service of the family sites of KOLON INDUSTRY’s and the websites visited by members, figuring out members’ tastes and interested fields, following traces, figuring out the level of participation in various events, the number of visitations, etc.
  B. Installation or Operation of Cookies and Refusal
   - Members have the options to install cookies.  Therefore, a member may allow all cookies, confirm cookies whenever they are saved, or save of all cookies by selecting an option in his or her web browser
   - Provided, however, that when a member refuses the saving of cookies, he or she may have difficulties in using some services that require log-ins.
   - Method to refuse to install cookies (In case of the Internet Explorer)
     ① Select the [Internet Option] in the menu [Tool].
     ② Click on the [Personal Information Tab].
     ③ Set the [Personal Information Handling Level]
Provided, however, that if a member has refused the installation of cookies, it may be difficult to provide the services.

08. Protection of Personal Information of Non-member Customers
A. The site of KOLON INDUSTRY’s allows not only members but also non-member customers to purchase goods and services.  In case of orders by non-members, the company requests non-members only of personal information necessary to send goods and make payments, inquire the details of orders and confirm orders, or confirm the real names.
B. If a non-member has purchased goods from the site of KOLON INDUSTRY’s, the payer information and recipient information entered by non-members shall not be used for purposes other than the purposes of making payments and sending goods.

09. Delegation of Personal Information
KOLON INDUSTRY’s delegates to outside professionals and operates personal information handling duties in order to provide services as follows :
  A. DHL
   - Providing services to send goods, etc.
   - Delegated duties : Providing services to make payments for goods
  C. Kolon Benit
   - IT maintenance: 'managing' personal information data in database to operate system

10. Matters on Collection of Personal Information Related Opinions and Handling Complaints
The company collects opinions of users relating to personal information protection, and prepares all procedures and methods for handling complaints.  Users may report their complaints by phone or e-mail by referring to the column “10. Responsible Manager of Personal Information,” and KOLON INDUSTRY’s will provide prompt and sufficient answers to the reports of users.

11. Protection Manager of Personal Information
KOLON INDUSTRY’s has designated the authorized relevant department and the personal information manager in order to protect personal information of members and handle personal information related complaints as follows :
Privacy Officer
Name : Jeong Hyun Son
Personal Information Manager
- Department: MID Team
- Name : Jeong Ki Lee
- E-mail :
*You will be connected to the department responsible for protecting personal information 

You may report to the personal information control manger or the relevant department any complaints regarding all personal information protection incurred in using the services of KOLON INDUSTRY’s  The company will promptly give sufficient answers to the reports of members.

12. Changes in Personal Information Treatment Policies
The Personal Information Treatment Policies shall be implemented from January 1, 2016.
(Date of Notification : January 1, 2016/ Date of Implementation : February 1, 2016)